Shipping policy
Last Updated: 06.17.2026
1. Order Processing Time
All orders are processed within 1–3 business days.
During high‑volume periods (sales, holidays, new drops), processing may take an additional 1–2 days.
You will receive a confirmation email once your order has been placed and another when your order has shipped.
2. Shipping Rates & Delivery Times
Shipping costs are calculated at checkout based on your location and selected shipping method.
Typical delivery estimates:
- Standard Shipping (U.S.): 3–7 business days
- Express Shipping (U.S.): 1–3 business days
- International Shipping: 7–21 business days (varies by country)
Delivery times are estimates and may vary due to carrier delays, customs processing, or weather conditions.
3. Tracking Your Order
Once your order ships, you will receive a tracking number via email.
Tracking updates may take up to 24–48 hours to appear.
4. Shipping Destinations
We currently ship to:
- United States
- International locations (where permitted)
If your country is not available at checkout, we are unable to ship there at this time.
5. Customs, Duties & Taxes (International Orders)
International customers are responsible for any customs fees, import taxes, or duties charged by their country.
These fees are not included in our shipping charges.
6. Wrong Address Disclaimer
Please ensure your shipping address is correct at checkout.
We are not responsible for orders shipped to an incorrect or incomplete address provided by the customer.
If you need to update your address, contact us within 12 hours of placing your order.
7. Lost, Stolen, or Delayed Packages
Once a package is handed to the carrier, [Saved, Not Finished] is not responsible for:
- Lost packages
- Stolen packages
- Delays caused by the carrier
If your package is missing, please contact the shipping carrier directly with your tracking number.
8. Pre‑Orders & Made‑to‑Order Items
If your order contains pre‑order or made‑to‑order items, shipping times will be extended.
Estimated ship dates will be listed on the product page.
9. Contact Us
For questions about your order or shipping, contact us at:
[sjsmenterprise@gmail.com]